Grade & Value
Privacy Policy
Comics Reborn LLC · Last updated: October 2026 · Effective date: October 27, 2026
This policy explains what information Comics Reborn LLC ("Comics Reborn," "we," "us") collects when you use the Comics Reborn: Grade & Value app and website (the "Service"), how we use it, and the choices you have. Questions? Email Jon@comicsreborn.com.
1. Information we collect
- Account information: your email address and password. Passwords are stored only in scrambled (hashed) form, so we can't see them.
- Photos and book details: the photos of comic books you upload, any title you type, and the choices you make (such as the binding type).
- Grading results: the estimated grade, defects found, and value estimate for each book you grade.
- CGC results you send: the grade and label photo, if you choose to report a book's official grade.
- Value my slab: your photo of a slab is used to read its label and is saved with that lookup, so you can see it in your recent lookups and in My collection. Only you can see it. Photos taken for a lookup you don't finish are deleted within 2 days. We also keep the books you look up (title, issue, grade, label, cert number) and their results, and anything you add to My collection, such as what you paid.
- Dealer accounts: if you apply for a dealer account, the business details you give us (business name, your name and role, business phone, city and state, shop address if you have one, store and website links, conventions, and notes). We use them only to verify that you are a dealer and that the business is yours, for example by visiting your public store pages or calling the business. We don't ask for tax IDs or payment details.
- Dealer sales reports: if you're a verified dealer and report a graded book you sold, the sale's details (book, grade, cert number, price, date, where it sold), the photo of the slab, and your proof of the sale (a listing or order link, or a photo of a receipt or payment record). Only Comics Reborn sees the photos and proof, and uses them to check the report. Please cover the buyer's name, address, and payment details before uploading. The sales information becomes part of Comics Reborn's sales data (see the Terms of Service). When those sales are added to Value my slab, your business name (and website link, if you gave one) is shown as the seller.
- Connected eBay account (dealers): if you connect your eBay seller account in Show & eBay sales, eBay gives us permission to read your orders (read-only; we never see your eBay password). We keep your eBay user ID, the access tokens eBay issues, and, for each graded book you sold there, the order and listing numbers, the listing title and photo, the price paid and the date. For raw comics you sold there whose listing states a grade, we keep the listing title, the stated grade, the price paid and the date (no photo), to work out what raw copies sell for. We don't read or keep buyer names, addresses or payment details. Graded sales whose listing gives the full details are added as sales reports for you, and you send the rest yourself (Show & eBay sales explains which). You can disconnect at any time in Show & eBay sales, which removes the tokens and any sales you hadn't reported; if you close your eBay account, eBay tells us and we do the same.
- Connected eBay account (collectors): if you connect your eBay account to share your purchases, eBay gives us permission to read your orders as a buyer (read-only; we never see your eBay password). We keep your eBay user ID, the access tokens eBay issues, and, for each CGC or PSA graded book you bought, the order and listing numbers, the listing title and photo, the price you paid and the date. We don't keep seller names or anyone's address or payment details. For raw (ungraded) comics whose listing states a grade, we keep the order and listing numbers, the listing title, the stated grade, the price you paid and the date (no photo). Other raw books aren't kept. You can disconnect at any time from your home page, which removes the tokens and any purchases not yet added; if you close your eBay account, eBay tells us and we do the same.
- Subscriptions (Collector plan or Dealer plan): your plan, renewal date, and subscription payments. In the iPhone app these are handled by Apple.
- Credits and purchases: your credit balance and history (purchases, gradings, refunds). Purchases in the iPhone app are handled by Apple. We receive confirmation of the purchase, but never your card or payment details.
- Technical information: basic information our servers record automatically, such as your IP address, browser or device type, and the time of each request. We use it for security and to fix problems.
- App usage: simple counts of how the app is used, such as whether you take photos with the camera or pick them from your library, how long a grading takes, and clicks on links to Comicsreborn.com. We use this only to improve the app.
2. How we use it
- To provide the Service: grading your books, estimating values, and showing you your past results.
- To run your account and credits, and to apply promotions such as free gradings.
- To send account emails, such as the email that activates your account. Activation also helps us prevent one person from opening several accounts to collect free credits.
- To answer your questions and give support.
- To keep the Service secure, prevent misuse, and fix problems.
- To understand how the Service is used overall (for example, the number of gradings), so we can improve it.
We do not use your photos to train our AI, unless you choose to send us your official CGC grade for a book and agree that we may use that book's photos and grade to improve the grader. We review those before using them. Otherwise the AI learns only from photos Comics Reborn provides itself. We do not sell your personal information, and we do not use it for third-party advertising.
3. Who we share it with
We share information only with service providers that help us run the Service, and only as much as they need:
- AI provider (Anthropic): your photos, any title you type, and the book's identification are sent to Anthropic's Claude AI to analyze condition, identify the book, and research its value. Anthropic processes this data on our behalf. Under its commercial terms, it does not use data sent through its API to train its models. Your email address is not sent.
- Price guides and web search for values: to estimate value, the book's title, issue, and year (not your photos or personal details) are looked up on PriceCharting, and may be used in web searches for recent sales and price guides.
- eBay: if you're a dealer who connects your eBay account, we send eBay the permission tokens it issued to read your orders, under eBay's privacy policy. Nothing about you is sent to eBay otherwise; "For sale on eBay" links and searches send only the book's title and issue.
- Email provider (Google Workspace): to send account emails to your address.
- Hosting provider (Render): Render Services, Inc., whose servers in the United States run the Service and store its data and photos.
- Apple: for purchases made in the iPhone app, under Apple's privacy policy.
- When the law requires it, or to protect the rights, safety, and property of our users, the public, or Comics Reborn.
- If the business is sold or merged, information may transfer to the new owner, who must follow this policy.
4. How long we keep it
We keep your account information, photos, and grading results while your account is open, so you can see your history. Your photos can only be seen by you and by Comics Reborn. When you delete your account, your account, gradings, and photos are deleted right away. Copies in our backups are erased within 30 days as old backups are replaced. We keep only records we must keep by law, such as purchase records, without your email address. Server logs are kept for a limited time for security.
If an account is banned after 3 strikes (see the Terms of Service, "Strikes and bans"), we keep its information, including its credits, subscription, My collection, and photos, for 120 days in case the ban is lifted. After 120 days the account and its information are deleted the same way as above. We keep a record of the strikes an account received (the date and reason) for as long as the account exists.
To keep you signed in, the app stores a sign-in token on your device and a cookie used only to show you your own photos. You're signed out after 48 hours without using the app, or when you sign in on another device (your account is signed in on one device at a time). With "Keep me logged in" you stay signed in after closing the app; without it, you're signed out when you close the app or browser.
To stop automated sign-in attempts, the sign-in and sign-up forms include an "are you a robot?" check. When it's provided by Cloudflare Turnstile, Cloudflare receives technical information about your browser and connection (such as your IP address) to tell people and bots apart, under Cloudflare's privacy policy.
5. Your choices and rights
- See or get a copy of your information.
- Correct information that's wrong.
- Delete your account and data at any time: Account → "Delete my account" in the app, or email Jon@comicsreborn.com.
Depending on where you live, such as California and other US states, you may have additional rights under local law. We will honor them, and we won't treat you differently for using them. To make a request, email Jon@comicsreborn.com. We may need to confirm your identity first.
6. Children
The Service is not meant for children under 13, and we don't knowingly collect information from them. If you believe a child under 13 has created an account, contact us and we'll delete it.
7. Security
We use reasonable measures to protect your information, including hashed passwords and limiting who can access data. No system is perfectly secure, so we can't guarantee absolute security.
8. Changes to this policy
We may update this policy. If the changes are significant, we'll let you know in the app or by email before they take effect.
9. Contact
Comics Reborn LLC · Georgia, USA · Jon@comicsreborn.com